FAQ

Q

How to choose the suitable machine?

A

We will recommend the most suitable machine as per prefessional experience after we know your product requirement. We will offer good suggestions for reference.

Q

Do you have manual or operation video to know more about machine?

A

We have English manual and video to teach you how to install and operate machine.

Q

When we can expect the delivery?

A

We will usually send out machine about 1-3 days, most of our machines are in stock,except the customize machine need take some days to make. We ship machine with fast delivery. Will send track number after we deliver machine.

Q

How to solve the problem if there were some parts broken?

A

Please take the picture to show the broken parts or show a small video to check,After we confirm the matter by engineer, we'll send you free spare parts within warranty period for replacement and offer technical support.

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